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silver.solutions GmbH
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SHERA Werkstoff-Technologie GmbH & Co. KG
SHERA Werkstoff-Technologie GmbH & Co. KG
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http://www.shera.de
Since 1983 Shera has been developing and producing material for dental surgery of highest quality.
Solution:
After three successful years on the market the website underwent a thourough redesign and now sports a fresh and contemporary look and feel.
Silver.solutions‘ eCommerce portal is based on ECMS eZ Publish. In the initial project several additional functions have been implemented into the basic shop to meet individual client requirements. The redesign process has been taken as an opportunity to update eZ Publish to product version 4.0.
The client expressed the need for a sales representative function to speed up the order process and to improve customer service. The new module allows sales represantatives to login under a specific debtor number and to place orders and access other shop functions in the name of the client. This way it is possible to directly place orders together with a client while on an outside appointment for example. Orders are directly submitted to the ERP system under the correct debtor number and multiple data entry is not necessary any longer which in turn speeds up the whole order process.
E-Commerce
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